Data Deletion Request
At Hisaab+, we respect your right to privacy and control over your personal data. You can request the deletion of your account and associated data at any time.
Method 1: Delete Data from Within the App (Recommended)
The fastest way to delete your data is directly through the Hisaab+ app:
- Open the Hisaab+ app and ensure you are logged in.
- Navigate to Settings or Profile.
- Scroll down and tap on Delete Account.
- Follow the on-screen instructions to confirm your deletion.
Method 2: Request Cloud Data Deletion via Email
If you have uninstalled the app or cannot access your account, you can request data deletion by sending us an email. Please use the button below to generate a pre-formatted email from the address associated with your Hisaab+ account.
Send Deletion Request EmailEmail us directly at: yasarfarooq9018@gmail.com
What Data Gets Deleted?
Upon verifying your request, we will delete the following data from our active databases (Firebase/Firestore):
- Your personal profile information (name, address, etc.)
- Your authentication records (phone number, Google sign-in linkages)
- Your business transactions, khata ledgers, and inventory data
- Uploaded images (stamps, signatures, receipts)
What Data is Retained?
Please note that we may retain certain data as required by law or for legitimate business purposes:
- Information required for legal, tax, or regulatory compliance (e.g., invoices related to Pro subscription payments).
- Anonymized and aggregated diagnostic data that cannot be linked back to you.
Processing Time
All data deletion requests submitted via email will be processed within 48 hours of verification. Deletion initiated from within the app is processed immediately, though it may take up to 48 hours for data to be completely purged from our cloud backups.